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Sustainability - Quality - Innovation: Methods of the Future

Technology. How to define technology?

Technology, according to Random House Webster’s Unabridged Dictionary is:

“the sum of the ways in which social groups provide themselves with the material objects of their civilization.”

That being said, it's safe to consider the following as forms of technology:

  • Quality Management Systems: defined by ASQ as "a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives."

  • Social and organizational networks, such as: LinkedIn, Twitter, Facebook, etc., or the many technological tools adopted by companies to connect employees

  • Art, as it inspires to create other material objects/services/ideas, etc.

So, how do we link sustainability, quality, and innovation to meet the needs of the future? Quality management systems serve as the glue between producing what is needed effectively and efficiently (sustainably), and connecting people with the appropriate innovations (tools/methods) that meet their needs socially and professionally.

Hence, the direct relationship between sustainability, quality, and innovation creates new technological tools/methods and continuation/continuous improvement.

Therefore, when considering/researching the adoption of new technology, one should analyse all available resources that create and can potentially generate direct links between the aforementioned concepts, before embarking on new product development, process improvement, or management solutions, which may ultimately lead to long term maximization of profits.

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